Frequently Asked Questions
Getting Started
buildee.io Platform is an AI-powered development platform that enables you to build software using natural language. Simply describe what you want to build, and our AI (powered by Claude) will analyze your requirements, propose a solution, and generate production-ready code.
Getting started is easy:
- Create a free account using email or OAuth (Google/GitHub)
- Describe your project in natural language
- Review the AI-generated proposal and technical specifications
- Approve the plan and let AI generate your code
- Deploy your project to the cloud with one click
No coding experience is required to use the platform! However, developers can benefit from advanced features like code review, refinement, and custom specifications. The platform is designed for both technical and non-technical users.
You can build web applications (React, Vue, Angular), backend APIs (.NET, Node.js), mobile apps, landing pages, admin dashboards, and more. The platform supports multiple frameworks and technology stacks.
Pricing and Billing
We use a credit-based system. Credits are consumed when generating code, deploying projects, and using advanced features. You can purchase credit packages or subscribe to monthly plans with included credits. Check our pricing page for current rates.
We accept all major credit cards (Visa, Mastercard, American Express) and debit cards through Stripe. Cryptocurrency payments may be available for Team plan subscribers.
Credits are generally non-refundable. However, we may issue refunds in cases of service outages, billing errors, or at our discretion. Contact us via the Support Board (/support) for refund requests.
Credit expiration depends on your plan. One-time credit purchases typically expire after 12 months of inactivity, while subscription plans include monthly credits that reset each billing cycle.
AI and Code Generation
We primarily use Anthropic Claude API (Claude Opus 4.6 and Sonnet 4.6). Our intelligent model routing system automatically selects the best model for your task, balancing quality, speed, and cost.
Our AI generates production-quality code with built-in best practices, security scanning, and automated testing. However, we recommend reviewing generated code before deployment. We also offer AI code review and self-healing features to catch and fix issues.
Yes! You own the generated code and can modify it freely. The platform supports iterative refinement where you can request changes in natural language, and incremental code regeneration to preserve your custom modifications.
Our platform includes compiler validation, automated testing, and self-healing capabilities to catch errors. If you find an issue, you can use the refinement feature to request corrections, or contact support for assistance.
Deployment and Hosting
Projects are deployed to Microsoft Azure using Container Apps and Static Web Apps. We provide automatic scaling, HTTPS, and global CDN for optimal performance.
Yes! You can connect custom domains to your deployed projects. Domain management and SSL certificates are handled automatically through the platform.
We offer Free, Starter, Pro, and Team hosting plans with varying resource limits, bandwidth, and features. All plans include automatic scaling and HTTPS.
Absolutely! You can export your generated code at any time and deploy it to your own infrastructure. We provide Docker containerization for easy deployment to any cloud provider.
Security and Privacy
Yes. We implement industry-standard security practices including encryption at rest and in transit, regular security audits, secret detection, and OAuth compliance. Your data is stored in secure Azure data centers.
You retain full ownership of all code generated through your requests. We do not claim any intellectual property rights to your projects.
We may use anonymized, aggregated data to improve our platform, but we do not use your proprietary code or personally identifiable information for training without explicit consent. You can opt out of data collection by contacting us.
Yes, we comply with GDPR, CCPA, and other data protection regulations. You can exercise your rights to access, correct, or delete your data through your account settings or by contacting privacy@buildee.io.
Features and Integrations
Yes! We support bidirectional GitHub sync, allowing you to push generated code to GitHub repositories and pull changes back to the platform. Each development request can create a separate git branch.
Yes, we offer team workspaces with collaborative editing (CRDT), shared projects, and role-based access control. Check our Team plan on the pricing page for details.
Yes! Our Figma import feature can convert Figma designs directly into React components with accurate styling and layout.
We provide AI-powered test generation (unit, integration, and E2E tests with Playwright), visual regression testing, and self-healing tests that automatically update when your UI changes.
Support and Troubleshooting
Multiple support channels are available:
- Support Board: /support
- Support Board: Platform Support
- Documentation: Built-in help articles and guides
- Community: Feature suggestions and discussion forums
Free plan users have access to community support. Email support is available 24/7 for paid plans, with response times of 24-48 hours for Starter plans. Pro and Team plans receive priority support with faster response times.
Check the build logs in your project detail page for error messages. Our self-healing system may automatically fix common issues. You can also use the refinement feature to request fixes or contact support with your project ID.
Please report bugs through our Support Board via the /support page with details including steps to reproduce, expected vs actual behavior, and any error messages.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help!